So where exactly is ANYBODY being ripped off. $270 divided by 24 months = 11.25 per month. $190 PS and $80 LR = $270 divided by 18 months = $15 per month. I upgrade every 18-24 months both LR and PS. “10 bucks a month for professional software. What was your favorite comment over on your Facebook page? Extra operating costs are passed on to the customers to offset the cost of doing business in that country. Unfortunately, that’s not generally how business works. Yet, their customers expect them to eat all those extra costs and charge the same amount that they do here. So does their electricity, gasoline, staff salaries, insurance and of course their taxes have to be dramatically higher, and their overall cost of doing business has to be through the roof over there as well. Why does my hotel room cost twice as much there? Why does a can of Coca Cola cost twice as much there? Why does the exact same microphone that I rent here in the US cost triple when I rent it in London? It’s the exact same mic! In fact, pretty much everything over there costs at least double of what it does here or more, even if it’s the exact same product? Why is that?Īs for Adobe, they have offices in the UK and all over Europe, and staff in all those locations, and I imagine their offices cost at least double what they do here. I ask myself this exact same question every time I visit the UK or Europe. Why does it cost more in the UK and in Europe?Ī. I seriously doubt even that will happen, but I would pose this: find me something whose price just never goes up: Gasoline? Milk? Bread? Electricity? Coffee? College Tuition? Eggs? Anything? That would mean you’d have to pay (wait for itâ¦.wait for itâ¦) $12 more a year. I imagine it’s because if they did after a year or so, they would lose a lot of customers, right? But nobody is “locked into” this thing - if they raise the price at some point down the road, you can always just not renew and go back to whatever the last version of Photoshop you owned is. That being said, just for fun let’s pretend that they decided to raise the monthly subscription by 10% at some point. My understanding is they are not planning to raise the monthly subscription rate. I know Adobe says they’re going to try to keep the monthly price at this level, but they don’t guarantee it. I know you’ve taken a lot of heat, and we appreciate you helping to cut through the clutter. For a year or so I’ve been reading the same “You have to run it in a browser”⦔You have to stay connected to the internet all the time” and “you lose access to all your images” and all this same old misinformation is just starting to wear me down. You do NOT have to store your images in the cloud. Yeah, but then I lose access to all my images, right?Ī. You do NOT run Photoshop or Lightroom in a Web browser. For the love of God, please let this one go. I heard I have to run Photoshop in a Web Browser. Should I form my opinions of how Adobe is doing financially based on a hunch or what I read from strangers in online forums, or should I actually read the official business reports? They hit their goal nearly four months early, and now Adobe’s stock is at an all-time high. Adobe had hoped to have one million subscribers by the end of year. “They must be hurting for revenue.” (direct quote from Facebook)Ī. Call back until you get someone that has actually read the memo. But I called Adobe Customer Service and they said I can’t downgradeĪ. They’ll let you switch to this cheaper plan as long as you do it by the cut-off date. What if I already have a Creative Cloud subscription that costs more?Ī. But what if I never ever owned Photoshop. But I called Adobe customer service and they said I’d have to pay a cancellation fee? But what if I already subscribed to Photoshop alone? Can I downgrade to this and save the money? But I called Adobe Customer service and they said I couldn’t. I had the full Creative Suite, and I wasn’t able to take advantage of the $9.99 deal, but now I can? I thought I’d address as many of those comments as I could here in a short Q&A. When I posted this on my Facebook page, it was seen by over 140,000 people, and of course there were a ton of comments - lots of happy people taking advantage of the deal, the usual amount of mis-information, and of course we heard from the same people who aren’t happy no matter what Adobe does. On Wednesday Adobe announced a special “Black Friday Deal” where for a VERY limited time, they’re letting pretty much everybody in on the photographer’s $9.99 a month Photoshop/Lightroom bundle deal that was originally only for folks who owned some previous version of Photoshop (from CS3 on up), but now everybody can get in on the deal for the next few days (only until Dec 2, 2013).
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