![]() Certified Benz & Beemer (CBB) contends that it did get authorization from him to proceed with the repair of vehicle. This Complaint comes down to whether the Customer authorized the work to proceed on his vehicle. Oh, later found out the oil leak could have been repaired at that time for $34.00, since the top of the engine was disassembledGreat job Tyrell. CBB claims to be a Family owned, High End car dealer, But after this experience with CBB, they should rename themselves ***** *** Bobs *********. ****** is the biggest liar I have EVER done business with.If your assigned him, choose someone else, a ********. Never get a POS WarranTech Svc contract 2. I take my concerns to the top of service ****. WTH.****** states he will attempt to get me coverage assistance for something else, surprisingly, no assistance offered. I call again the next day to state Im coming to pick up the car Amazingly, the tech decides to work late the previous night & and the car is repaired now. ****** does not return my 3 VMs to him, neither does the Svc manager, *****, 4 calls total, none returned. ![]() I leave, but still I call CBB all that day. Im really upset and decide to go to CBB and pick up the car ****** is mysteriouly gone and after waiting for a couple hrs. ****** calls WarranTech for coverageNO coverage provided, they also find the source of my only oil leak next to it ( turbo oil return lines cover gasket ) that repair is also denied, but my Warrantech brochure states different. So over the next couple of weeks, their ace tech finds the issue, under the turbos there is a coolant return line that had failed, which is a 10hr. I call CBB, speak to ****** in service, I tell him everything in all truthfulness, he states tow it in. & 35 k miles later, sound is still there, but now I have a huge coolant leak under the car Im a M/C mechanic by trade, so I start to investigate the leak, thinking water pump.and removed some items to better see the source of coolant.none located, So out of desperation & lack of funds, I call WarranTech, they tell me Coolant leak ? Your covered, take it to your dealer. CBB noted the sound and documented it, as Warrantech offered no help, Fine. I did not test drive the *** on the freeway and I should have, because on the way home the car exhibited a Whine in the drivetrain, off throttle. At the time of the paper work, CBB also sold me a ****************** warranty that I thought was very comprehensive. In 2018 I purchased a 2015 *** X5 50i from CBB. Hello People,I will attempt too keep this short, But, if you are considering buying from Certified Benz & Beemer, please read and purchase at your own risk.
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